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Refund/Cancellation Policy

Company Refund / Cancellation & Date Change Policy

I agree to Medal of Honor Moving Group cancellation policy as well, which reads: 

“Deposits are refundable (less 10% for processing fees and internal resources) for reservations cancelled Inside seven (7) days of signing this estimate. If the pick-up date reflected on this estimate is within seven  (7) days of signing, the deposit is non-refundable. Moves may be postponed for up to 24 months, if you choose to cancel your move outside of the Medal of Honor Moving Group’s cancellation policy, your deposit may be applicable towards any move in the next 24 months.

 

All cancellation or refund requests MUST be sent in writing via email to customerservice@mohmg.com Any cancellation or refund request received after normal business hours, after 6 pm Eastern Time, will be deemed received on the next business day (Federal holidays and Weekends excluded)”.

Date changes made outside of seven  (7) Business Days will Not be charged a date change fee. Any date change requests within seven  (7) Business Days of the first available pick up date will be assessed a $250 date change fee. Any date change request received after normal business hours, after 6 pm Eastern Time, will be deemed received on the next business day. All date change requests MUST be sent in writing via email to CustomerService@mohmg.com.

 

 

 

 

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